Social Media Comment Policy
Town of Cutler Bay Social Media Comment Policy
As part of our ongoing effort to streamline communication and provide residents with accurate, timely information, the Town of Cutler Bay has disabled comments on our social media posts.
This policy allows us to focus on delivering clear and consistent updates to the community by ensuring our messages are clear and easily accessible.
While commenting is not available on our posts, there are still many ways to connect with us, share feedback, and stay informed:
HOW TO SHARE FEEDBACK OR ASK QUESTIONS:
Direct Messages, Call, or Email
Residents are welcome to message us directly on our social media platforms, email us at media@cutlerbay-fl.gov, or call us at (305) 234-4262.
If you’re looking to contact a specific staff member or department, please visit our Staff Directory.
Town Council Meetings
Residents are encouraged to participate in Town Council Meetings and Workshops either in person at Town Hall or virtually. Information on submitting public comments and joining meetings can be found in our calendar.
Community Events
Mayor, Councilmembers, and Town Staff attend Town events, providing informal opportunities for residents to speak with officials directly.
Open Mic Nights with the Town Manager
Held twice a year, Open Mic Nights offer an opportunity for residents to hear updates, ask questions, and engage directly with the Town Manager.
Submit a Service Request or Report a Code Violation
For direct assistance or to report an issue, please use our Service Request System here.
Posts are Still Shareable
Although commenting is disabled on our original posts, all Town content remains shareable. If you wish to express your thoughts or start a conversation, you are welcome to share any of our posts to your account, story, or community page, and comment there.
Exception: Collaborative Posts
On occasion, we may enable comments on posts created in collaboration with an outside agency, partner, or sponsor where that entity is the primary publisher of the content. In such cases, the commenting policy of the lead organization applies.
If you have any questions or requests, contact us at media@cutlerbay-fl.gov.
